Why value-based care is the key to high-quality, affordable healthcare

In A Leadership Perspective, Baylor Scott & White Health leaders share insights on healthcare industry trends, current issues and best practices. It’s no secret that medical care in America is expensive. As healthcare spending continues to rise, some healthcare providers have responded by shifting to a new way of operating: value-based care. Baylor Scott & White … Continue reading Why value-based care is the key to high-quality, affordable healthcare

Why patient experience matters now more than ever

In A Leadership Perspective, Baylor Scott & White Health leaders share insights on healthcare industry trends, current issues and best practices. The healthcare landscape is rapidly changing — and with it, the concept of patient experience. Gone are the days when healthcare was confined to a hospital room or doctor’s office. Also gone are the days … Continue reading Why patient experience matters now more than ever

How technology is shaping the future of healthcare

In A Leadership Perspective, Baylor Scott & White Health leaders share insights on healthcare industry trends, current issues and best practices. A growing number of health systems are harnessing the power of technology to better serve patients, moving the industry toward a future of delivering care where, when and how consumers prefer it. Two of Baylor … Continue reading How technology is shaping the future of healthcare

How to deliver bad news with empathy

Imagine that you’ve just been told, “You have cancer.” While you imagine the feeling of devastation, numbness or overwhelming fear those three words hold, you’ve likely never pictured the emotional impact the delivery of diagnosis has on the person saying them. For the medical professional, there is a lot of preparation that goes into the way you deliver … Continue reading How to deliver bad news with empathy

Rethinking patient experience: Treating patients like family

Just imagine: Your family member is diagnosed with cancer at one facility and needs to receive treatment at another hospital 30 minutes away. On the day of your loved one’s first appointment, treatment is delayed because records from the previous hospital are mired in red tape. What would you do? One patient and his loved … Continue reading Rethinking patient experience: Treating patients like family

Wedding in hospital chapel brings family together

Lindsey Johnson and Craig Woodruff planned to marry next year in June 2016, following Lindsey’s return from basic training to become a military police officer. But, a severe illness caused the couple to, first, move up the wedding to August 2015, and then, change the location to a hospital chapel. Her soon-to-be father-in-law’s fragile health didn’t … Continue reading Wedding in hospital chapel brings family together