Why patient experience matters now more than ever

In A Leadership Perspective, Baylor Scott & White Health leaders share insights on healthcare industry trends, current issues and best practices. The healthcare landscape is rapidly changing — and with it, the concept of patient experience. Gone are the days when healthcare was confined to a hospital room or doctor’s office. Also gone are the days … Continue reading Why patient experience matters now more than ever

Heart transplant recipient ‘Jane’ recovering well, issues call for organ donation

“Jane,” the Dallas patient whose heart transplant was covered live on social media last week, is recovering well, her doctors report. She was transferred out of the Baylor University Medical Center at Dallas intensive care unit late last week and is now being monitored on a patient floor, where she is undergoing physical therapy and … Continue reading Heart transplant recipient ‘Jane’ recovering well, issues call for organ donation

Facebook vs. Face to Face: Setting Facebook Guidelines for Your Teens

Getting help with homework, receiving moral support from friends, connecting with old classmates who moved away—these are all good things that come from Facebook. But parents need to be aware that this social media form has some social drawbacks. David Blackburn, PhD, Scott & White Clinical Psychologist with 20 years’ experience in the treatment of … Continue reading Facebook vs. Face to Face: Setting Facebook Guidelines for Your Teens