How to get virtual concussion treatment at home

Over the past few months, healthcare providers across the globe were forced to adapt quickly in order to continue caring for our patients in a safe and secure environment amid COVID-19. At the Baylor Scott & White Sports Concussion Program, we quickly turned to modern technology to transform the delivery of concussion care. 

Months later, we have continued to treat local athletes virtually and look forward to expanding our services to athletes across Texas who may not have access to local concussion specialists. 

Are you or a loved one experiencing concussion symptoms? A virtual visit can get you connected with expert care from the comfort and safety of home. Here’s what you can expect during a virtual concussion appointment.

Related: Concussing signs and symptoms

Before your virtual concussion visit

Telemedicine visits for concussions follow the same format as in-office visits. Telemedicine visits are conducted through a secure video conference system and allow you to interact face-to-face with all members of your healthcare team. 

Prior to the virtual appointment, you will receive electronic versions of intake forms that may include questionnaires or self-report measures of symptoms. You’ll be asked to return these forms prior to your visit so your healthcare provider has time to review all pertinent paperwork before your visit.

What to expect during your virtual visit

Initial appointments are scheduled with a sports neuropsychologist or physician and are a little bit longer than follow-up visits, with most initial visits scheduled for 60 to 90 minutes. 

Visits typically start with a clinical interview to gather information about the injury, as well as information about current and past medical history, family medical history and psychosocial factors such as academic and mental health history. 

“Explore."

You’ll then undergo a computer-based neurocognitive test to assess areas commonly affected by concussion, including memory, processing speed and reaction time. While best practice is to administer these tests in an office environment, at-home testing is possible with proper set-up and monitoring of the test session. This can be done by having the athlete test while on camera and having an athletic trainer or other member of the treatment team monitor the session. 

Finally, the sports neuropsychologist or physician will conduct a brief exam of balance and eye movements. 

Once the initial assessment process is complete, you’ll receive an individualized treatment plan. You will also be sent a detailed explanation of your diagnosis, prognosis and any treatment recommendations via email immediately following the visit. Follow-up visits are scheduled about once per week until you reach full recovery. 

Follow-up care and vestibular physical therapy

Sometimes, patients are referred to another member of the treatment team to address specific needs and symptoms. Other members of the treatment team may include sports medicine, neurology, physical therapy, optometry and athletic training. 

Patients experiencing symptoms of dizziness and nausea may be referred to a vestibular physical therapist. These visits are also conducted through telemedicine. 

Vestibular physical therapy evaluations and follow-up appointments can take anywhere from 30-45 minutes and will include additional questions about the injury, personal medical history and symptoms. The physical therapist will then assess your head and eye coordination, eye movements and balance to determine if the vestibular system was affected after a concussion. 

Upon completion of the evaluation, the therapist will discuss the findings and create a comprehensive plan with specific goals to address each identified vestibular impairment. 

Exercises are usually prescribed as part of a home exercise program and may require use of common household objects such as:

  • Pencil
  • Tennis balls
  • Ruler
  • Pieces of paper

Follow-up visits occur about once per week until you achieve your individualized goals!

The most important factor in returning athletes to play safely is access to quality, comprehensive specialty concussion care. In providing this service through a virtual platform, the Baylor Scott & White Sports Concussion Program is able to treat athletes not only in North Texas, but across the state. 

Related: The evolution of concussion treatment

While the advent of COVID-19 was unexpected, the shift toward improved access to this unique specialty care model will set a new standard of care for athletes of all ages, regardless of geographic location. 

If you or a loved one has suffered a concussion and needs treatment, find a specialist who can help.

About the author

Erin Reynolds, PsyD
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Erin Reynolds, PsyD, is a clinical sports neuropsychologist and director of the Baylor Scott & White Sports Concussion Program at The Star. She specializes in the treatment of sports-related concussions. As the mother of two student-athletes, Dr. Reynolds is passionate about the benefits of playing team sports in childhood and adolescence. Get to know Dr. Reynolds today.

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How to get virtual concussion treatment at home